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The magic words
| Italian | English | Notes |
|---|---|---|
| Per favore / per piacere | Please | When you ask for something |
| Grazie / grazie mille | Thank you / thanks a lot | Mille = a thousand |
| Prego | You're welcome | Also “here you are”, “after you”, “come in” |
| Scusa / Scusi | Excuse me, sorry | Scusa to a friend, Scusi to someone you call Lei |
| Mi dispiace | I'm sorry | A real apology or sympathy |
| Salve | Hello | Neutral — a safe middle ground between ciao and buongiorno |
Prego is the Swiss army knife of Italian manners: a waiter says it when you walk in, a shop assistant when handing you your change, a friend when holding the door.